Diamond Package

Cancellation Policy

Booking: Due to high demand and limited availability, all booking requires an initial deposit valued specifically towards the package of your choice. The deposit will be applied towards the total cost of services, and secures your event date. We allow the deposit to be refunded if you decide to cancel your booking within 24 hours of booking. After that, the deposit becomes non-refundable. Payment: After making the initial deposit, the remaining total balance will be due seven (7) days before your event, though you are more than welcome to make payments sooner. Failure to complete payment will result in cancellation of services. Any additional charges incurred during your event, are due by the end of the service period of your event. If paying by credit card, you agree to have Jewel Photos charge your credit card for payment of services. If the service period exceeds the original agreed upon service period, you will be charged for additional time at a rate of $150/hr., which will be billed in half hour increments. Payment for any overage in time must be paid before the additional hours are provided. Rescheduling: Any request for a date, time, or location change must be made in writing at least fourteen (14) days in advance of the original event date. Change is subject to photobooth availability and receipt of a new Client Contract. If there is no availability for the alternate date, time, or location, retainer shall be forfeited and no photobooth services will be provided. If the change is agreed upon by both parties, a $100 Reschedule Fee will be due at the time of the new agreement.Reschedule fees may be waived if the circumstances fall under extreme circumstances or Force Majeure, which will be determined under the discretion of Jewel Photos. Cancellations: After 24 Hours from the original purchase date of your event, the deposit becomes non-refundable. Any cancellation occurring less than three (3) days prior to the event date shall forfeit all payments received upon our discretion and no photo booth services will be provided. A 10% surcharge will be added for the cancellation. Weather Changes: If your event encounters unforeseen issues, such as heavy winds, rain, or etc, then you must provide proper indoor space and proper protection to accommodate the photo booth, or we have the right to cancel the event to avoid damaged equipment. If we have to cancel due to these reasons, all payments shall be forfeited.

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